Gamesroom Frequently Asked Questions

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Can I Use My Account And Balance On Games?

Yes, you can use your existing Sportingbet account username and password to login to our games section.
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What Is The Minimum Stake I Can Select To Play With?

The minimum stake varies from game to game. Please refer to the table below for individual game minimum stakes.

Games	Minimum Stake
Risk it	£0.50p / €1.00c - or currency equivalent
Harness Downs	£0.50p / €1.00c - or currency equivalent
HiLo Goal	£0.50p / €1.00c - or currency equivalent
Route 36	£0.50p / €1.00c - or currency equivalent
Triple Chance HiLo	£0.50p / €1.00c - or currency equivalent
6 Ball	£0.50p / €1.00c - or currency equivalent
Super HiLo Bonus	£0.10p / €0.10c - or currency equivalent
21 Card HiLo	£0.50p / €1.00c - or currency equivalent
Choice Blackjack	£0.25p / €0.20c - or currency equivalent
Super HiLo	£0.50p / €1.00c - or currency equivalent
Bingo Winners	£0.50p / €1.00c - or currency equivalent
HiLo Money Spinner	£0.50p / €1.00c - or currency equivalent
Buccaneer's Bounty Scratch Card	£0.10p / €0.20c - or currency equivalent
Royal Flash Scratch Card	£0.10p / €0.20c - or currency equivalent
Fairways of Gold Scratch Card	£0.10p / €0.20c - or currency equivalent
Pot Shot	£0.50p / €1.00c - or currency equivalent
HighRoller	£0.50p / €1.00c - or currency equivalent
Prise Fighter	£0.50p / €1.00c - or currency equivalent
Derby Day	£0.50p / €1.00c - or currency equivalent
Fever Pitch	£0.10p / €0.20c - or currency equivalent
Money Shot	£0.10p / €0.20c - or currency equivalent
Runners & Riders	£0.50p / €1.00c - or currency equivalent
Runners & Riders 2	£0.50p / €1.00c - or currency equivalent

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Can I Play For Free?

Yes. There is an option whereby you can play for fun, this is worth doing if you have not played a particular game before. It will give you a chance to get a feel for how the game works before playing with your real funds.
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The Game Does Not Load Properly. What Can I Do?

All our games launch automatically. We do not require you to download and install any of our games in advance. If games are not launching you may need to install "Shockwave" or "Flash". Most reasonably modern Personal Computers ("PC's") come with Flash pre-installed. Shockwave is an established "plug-in" used by over 291 million people worldwide (source: Macromedia, December 2003). Check you have the Shockwave Player and the Flash Player and if not simply download for free from www.macromedia.com following the on-screen prompts to install.

Finally, "pop-ups" must be enabled in your Internet Browser to allow our games to automatically launch. Any pop-up blocking software may need to be disabled while playing on Sportingbet Skill Games.
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What Are The Minimum Computer Requirements?

1. Personal Computers (PC):
   IBM-compatible Pentium or equivalent processor 120MHZ
   Windows 98, ME, NT, 2000, XP
   128mb RAM
   Internet Explorer or Netscape Navigator internet browsers
   Internet access, 56k dial-up
2. Apple Macintosh (Mac):
   200MHZ with OS 8.1 or later
   128mb of RAM
   Internet access, 56k dial-up

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I Was Playing A Game And It Crashed. What Can I Do?

If you get disconnected during a game then all you need to do is re-connect and the system will still be waiting at the point it was at before the disconnection.
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I Was Playing A Game And Won But My Account Was Not Credited With The Winnings.

If such a instance should occur, please contact our support team who will be able to investigate your query and make any amendments to your account.
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I Have Clicked "To Sportsbook" But My Balance Was Not Transferred.

This happens you have an active Gamesroom Session still running. Please logout and then back in and your balance will automatically be transferred.
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What Is The Maximum I Can Win?

The maximum payout on any one day is 100,000 (or currency equivalent). This is the maximum we will pay to any one customer, or group/syndicate of customers including bets from the same source.
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What Are Skill Games?

Gamers join together to chat, play and compete for cash prizes. Choose our single or multi-player games to meet & greet like-minded people online 24hours every day in our safe, secure chat-rooms. Unlimited practice-play is absolutely free! When you're ready to experience the sharp thrill of competing for cash we're ready to earn your trust and confidence: Tens of thousands of online gamers already do!
We empower gamers to put their money where their mouse is: Play Games. Have Fun. Win Money!
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How Do I Contact Customer Services?

Click here to go to the Contact Us section.
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