Casino and Games

How do I create a Casino Account?

In order to play our Casino or Games, you need to create a Sportingbet account. This is easy to do – just click the red “Open An Account” button in the top bar and you’ll be playing in a minute or two.

My game has frozen, what should I do?

If you are playing a game which does not require you to make a decision after you have placed your bet (e.g. most Slot games) then close the game down and re-open it. The game will still have been played out with your bet being settled as either a winner or a loser, and if appropriate the winnings added to your account.

Free Bets and Promotions

What free bets and promotions do Sportingbet offer?

Sportingbet offer a wide range of different free bets and promotions including deposit bonuses, matched free bets, money back specials, price boosts, bonuses on winnings and in:play offers.

To find out which promotions are live at any given time and for full promotion details, please go to the Promotions page.

What do I need to do to receive my bonus?

Sportingbet offers a range of promotions on site at any one time.

To find out how to receive your bonus, please access the promotion you would like to take part in and fulfil the qualifying conditions.

Your bonus will be credited to your account.

Mobile Betting

How do I get the Sportingbet mobile service on my phone?

You can either access Sportingbet via the mobile website at http://mobile.sportingbet.com or if you are using an iPhone you can download any of our apps from the App Store.

How do I get the Sportingbet mobile service on my iPhone?

You can either access Sportingbet via the mobile website at http://mobile.sportingbet.com or you can download any of our apps from the App Store.

Payments

I have made a withdrawal of the maximum amount possible via the method I wish to use. How can I request a further withdrawal if I can only add to the already pending withdrawal?

The refund limits are set to the maximum that can be processed by each method.  To make a larger withdrawal please select a method with a higher limit.  If this is not possible please contact Customer Services.

I have a pending withdrawal via Debit/Credit card but wish to create a withdrawal via a eWallet instead. Is this possible?

Yes. Select the withdrawal option and choose the new method you wish to use, the system will cancel the previous withdrawal automatically and create a new withdrawal via the chosen method for the full amount.

Poker

How do I download and install the ParadisePoker software?

  1. Click the (Download Now) button on the ParadisePoker homepage.
  2. The file should automatically download, please open the file and click ‘Run’
  3. Follow the on screen instructions to install ParadisePoker.
  4. Once the installation has completed, click to “launch Poker”.

If you are having difficulties in starting the download, please follow the instructions provided by the website Pop-up.

How do I claim my ParadisePoker sign up bonus?

To claim your Sign up Bonus for Poker, Simply register an account or use your existing ParadisePoker login details, download the software and enter bonus code BONUS1000 in the ‘My Poker’ section on the website under the ‘Bonus Summary’ tab. You must also be opted into the Paradise Poker loyalty scheme (Player Rewards) as only points earned after opting into the loyalty scheme will count towards earning out the bonus.

 

Registering with Sportingbet

Can I register more than once?

Sportingbet allows only one account per person and these details are stored and checked on our database daily.

The username that I like has already been assigned. What can I do?

The system will provide you with a list of usernames still available, similar to the one you wished to use.

Tip: Look to add/amend a numerical in your username to find one similar to your original choice which is available.

Responsible Gambling

Can I log-in to more than one session at the same time?

No, it is not possible to log-in to multiple sessions at the same time.

Please note: Download clients are seen as a separate session, meaning it is still possible to be logged into the website and download client at the same time.

It is not possible to log-in to the mobile website / apps / desktop at the same time.

When this occurs, the first session created is automatically terminated.

The only exception to this rule is when you have multiple sessions within the same browser on the same device. (i.e. on your desktop you can log-in to the website multiple times. This is because the sessions in this instance are not viewed as multiple. They are still viewed as one session)

How can I keep my gambling fun?

The key to keeping gambling fun is to bet within your financial means. Never put yourself under pressure by staking too much money.

Keep your stakes simple and enjoy the experience. If you are at all concerned about your gambling behaviour please contact GamCare.

Sports Betting

How do I place a bet?

It’s simple really. Make sure you’re logged onto Sportingbet and then take a look through all our possible bets (the sports menu on the top of the home page should point you in the right direction). Once you’ve found your bet, click on it and it will be added to your betting slip on the top right hand side of the page. Then simply select how much money you’d like to place on the bet and select Place Bet. Best of luck!

Where can I view my bets?

All the bets you place in your session should be shown in the betting slip on the top right hand of the page. Alternatively you can track any bets you have placed in previous sessions by clicking on the My Account option followed by Account History.